Frequently Asked Questions
Everything you need to know for your best night's sleep.
What materials are used in your bedding products?
We use a premium blend of long-staple Egyptian cotton and sustainable bamboo fibers, designed to provide a cloud-like softness that is both breathable and hypoallergenic.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a sleep trial?
Yes, we offer a 30-night 'Cloud Comfort' trial. If you are not completely satisfied with your bedding, you can return it for a full refund, no questions asked.
How should I care for my Cloud Bedding?
To maintain the longevity of the fabric, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.
Are your products eco-friendly?
Absolutely. All of our products are OEKO-TEX Standard 100 certified, meaning they are free from harmful chemicals and produced using environmentally responsible processes.